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Terms and Conditions


All terms and conditions updated 31 October 2011.

Access Information

In General: For those attending Ghost Tours, Overnight Investigations and Blackpool Ghost Walks, please be aware there may be some restrictions in relation to accessibility to each venue or areas within each venue (there are no restrictions for those attending a Blackpool Ghost Walk - all areas have level access, but please note the walks do last up to one and a half hours). Where there are restrictions for Ghost Tours, Overnight Investigations etc, these have been set out below. For access issues in relation to any Coach trip or location not mentioned below please contact Supernatural Events by using the contact form.

Many of the locations within some venues visited are reached by stairs/steps; for those who have difficulty using stairs/steps, this may cause some problems. Please do contact Supernatural Events if you require additional information by using the contact form.

In all venues lights are switched off and some areas are in almost complete darkness. Please ensure that you bring a torch with you as these are not provided.

Below is a list of the venues that are currently visited with further information in relation to those who use wheelchairs and motability scooters.

Blackpool Zoo: All areas are fully accessible by anyone using a wheelchair or motability scooter, however there are areas with loose stones and gravel on the ground; care must be taken.

Raikes Hall: Most of the areas we visit are not suitable for those who have mobility restrictions. There are stairs leading to function room and bar as well as down to cellars.

The Regent: Only the ground floor is suitable for those with mobility restrictions. Areas we visit on the upper floors would not be accessible.

North Pier Theatre: The theatre’s auditorium is fully accessible for those using a wheelchair or motability scooter. Access to other areas is restricted to the use of stairs to reach the stage and dressing room areas.

Lowther Pavilion, Lytham: The auditorium, green room, storerooms and gardens are fully accessible. The stage, under stage and lighting/sound box are accessed via stairs only.

Any other location: please contact Supernatural Events using the Contact Us page or call Stephen on 07519 265637.

Gift Vouchers

In Gift Vouchers are purchased using Paypal, one of the safest and most secure methods for online purchases. Once you have chosen which item you wish to purchase from www.SupernaturalEvents.co.uk, select Paypal as your payment option, log into your account (you must have or register for a PayPal account to redeem a gift voucher. When prompted, enter your gift voucher redemption code and follow the last steps to redeem your Gift Voucher. See Voucher for other terms and conditions.
 

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True-life tales featuring the ghosts of some of the town's most iconic buildings. Click the image for more details!

Storytelling with a spooky twist. Victorian, Gothic & Classic tales. Click the image for more details!